How to build trust with clients

7 lessons from a freelance design career

Jon Robinson
UX Collective
Published in
10 min readJun 8, 2020

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I was recently interviewed by Adam Rahn of video production company Droi Media for his podcast, Freelanswers (video at the end of the article). We spent some time talking about how we each got started in freelancing, how to go about finding clients, and some of the hurdles commonly faced in the industry. The conversation eventually centered

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Head of Design and Research at Pager. Author of You Are Not an Artist: A Candid Guide to the Business of Being a Designer.